Support

The times for my masjid look wrong

Check the label first. Calculated means the masjid has not published its timetable yet, so the app shows beginning times worked out from its location, not the masjid's jamā'at times.

If you can, ask the masjid to publish its times. It does not take long.

It says Published and a time still looks wrong

Every published masjid sets its own times. If you have checked with the masjid and timings are still wrong, please get in touch.

How do I change what the countdown shows?

In Settings, open Times & Dates and choose Jamā'at Time, Beginning Time or Both. Reminders have the same choice, under Notifications.

The app does not switch when my phone goes dark

In Settings, open Appearance and choose Match Device under Light or Dark. The app and its widgets then follow your phone's light or dark mode. New installs start this way.

A reminder did not arrive

Check that notifications are allowed for Masjid Timetable in your phone's settings, and that reminders are switched on under Notifications in the app.

Phones only keep a limited number of reminders waiting, so the app sets up about two weeks at a time and tops them up whenever you open it. Opening the app now and then keeps them coming.

My masjid is not in the list

Please register your masjid here. Once submitted, a member of our team will check the request and get in touch.

The times have not updated

The app checks for new times when you open it, and periodically in the background. If it cannot connect, it keeps showing the last times it had. Settings, then Prayer Times, shows when they last updated. Check for Updates forces the app to check for any changes.

If the times are still not updated, please get in touch.

I look after a masjid and would like to publish our times

You are very welcome. See how it works, then add your masjid. If it is already listed, registering lets you take it over.